Frequently Asked Questions

Find answers to common inquiries and learn more about our trading services. If you have further questions, feel free to reach out to our support team for personalized assistance.

To open an account, visit our registration page, fill out the required details, and submit your application. You will receive a confirmation email with further instructions.
Typically, you will need to provide a valid ID (such as a passport or driver’s license) and proof of address (like a utility bill or bank statement).
Log in to your account, go to the deposit section, choose your preferred payment method, and follow the instructions to transfer funds.
Go to the withdrawal section of your account, select your withdrawal method, and follow the instructions to transfer funds to your bank account or payment method.
You can place various types of orders, including market orders, limit orders, stop-loss orders, and more, depending on your trading strategy.
Yes, we use advanced encryption technology and adhere to strict security protocols to protect your personal and financial information.
We offer leverage up to 1:400, allowing you to amplify your trading positions and potentially increase your returns.
Our trading platform operates 24/5, from Monday to Friday, allowing you to trade across various markets and time zones. Specific trading hours for different assets may vary, so please check our platform for detailed schedules.